At DigiSensy, we strive to ensure client satisfaction. This Refund Policy outlines our guidelines regarding refunds for services provided by our agency.
Service Refund Eligibility
Digital Marketing Services
Refunds are eligible under the following circumstances:
- Non-Delivery of Services: If we fail to provide the agreed-upon services within the specified timeframe.
- Unsatisfactory Service: In cases where the delivered service does not meet the agreed-upon standards or specifications.
Refund Process
To request a refund:
- Contact Us: Send an email to [email protected] within [specific timeframe] days from the service delivery date.
- Provide Details: Include your name, contact information, service details, reasons for refund request, and any supporting documentation.
- Evaluation: Our team will review the request and assess its eligibility based on the provided information.
Refund Terms
- Refunds will be issued using the original payment method or via an agreed-upon alternative.
- Refund processing time may vary depending on the payment processor and method used.
- We reserve the right to decline refund requests that do not meet the eligibility criteria outlined in this policy.
Non-Refundable Services
The following services are non-refundable:
- Consultation Fees: Any fees charged for consultation sessions or advisory services.
- Customized Services: Services specifically tailored to the client’s requirements that have been delivered as agreed upon.
Changes to Refund Policy
We reserve the right to modify or update our Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Information
If you have any questions or concerns about our Refund Policy or wish to request a refund, please contact us at: Email: [email protected]
